FDI LOGBOX

Results from FDI Logbox customer satisfaction survey

fdi-logbox.com — 16/08/2010

Further to our last customer satisfaction survey, we have performed an extended analysis of all responses and aggregated the data to identify trends.We are taking into account our clients' feedback in our priority decisions for the future.

Having 95% of respondent being globally very satisfied or satisfied and 85% agreeing to refer new customers to FDI Logbox is very rewarding for all efforts performed by the various FDI Logbox teams in the past few years.
Beyond this big rewarding picture, let's look for 4 main points at both the positive signs as well as the areas of improvements that this survey shapes up.

1. Implementation process: 95% are satisfied with our new implementation process started 2 years ago as well as with our Inbox process for invoice integration. 10% would like to see an improvement in the various documentations available. We will develop an online documentation tool to address this demand.

2. Guarantees: Obviously the current state of the economy is affected the level of guarantees in a big way, and therefore our customers' satisfaction on this topics. • 78% are satisfied with our new online Guarantee Tool, and currently 85% of our customers have been using this new tool during the first season.
• 95% are satisfied with response time of our credit management team: the new tool has enabled a dramatic improvement on this front.
Since September 2008, we have increased our information and warning efforts. We will be launching a new initiative to automate and provide online tools for this purpose. This will bring a set of new services by 2011.

3. Cash Collection Performance: Between 95% to 60% of our customers are very satisfied or satisfied of our Cash Collection Performance. Dissatisfaction rate seems much more correlated to country payment culture rather than our teams' performance. However, we have no more important goal that making all our customers satisfied with our performances, so we will keep investing in tools, processes, education to deliver excellent results.

4. Logbox Online is used by 97% of our customers, and 47% use this online tool every day. 75% find Logbox Online an easy to use and complete tool. As usual, online tool navigation can never please everyone so we will be providing continuous improvement with new versions of Logbox Online in the future.

We would like to thank all our customers for their contribution to this survey.
We are very thankful to all the contributions and the time they took to answer our many questions.

CTI & automatic switchboard

fdi-logbox.com — 19/07/2010

FDI Logbox is going to deploy a new CTI -Computer Telephony Integration- platform during the next few months.
The integration of our telephony and our information system platform will provide various service improvements:
• More personalized relationship with our customers
• Automatic display of retailers account statements on incoming calls
• Automatic display of your account statements on your incoming calls
• …
This is made possible due to several process automations.
For example, each time one customer will contact by phone his Operation Account Manager, the CTI platform will match his incoming phone call with relevant data such as the statement of his account.
This platform will be first implemented in France this summer, and then deployed in all our subsidiaries before the end of the year.
This new CTI platform will also offer an access to an automatic switchboard, enabling faster access to FDI Logbox various departments (Operation Department, Sales Department, IT Department… ) : to reach one correspondent, just select your preferred language and then follow the instructions from the vocal message.

New client : Jaime Mascaró

fdi-logbox.com — 13/07/2010

Mascaró is a Spanish manufacturer of shoes, very famous in Spain and also abroad.
The company has been developing since its creation in 1918, it is still managed by the same family since 3 generations.
In the 1990's, the international development of the brand has started.
Today Mascaró is present on 5 continents through 3 premium brands : Jaime Mascaró, Ursula Mascaró and Pretty Ballerinas.
Half of its production is dedicated to export.
Lina Mascaró, Commercial Manager of Mascaró, declares: "As a member of the professional association FICE, we benefit from the agreement signed between FICE and FDI Logbox for customer credit management outsourcing in Europe. We appreciate partnerships set up by FICE with services companies specialised in fashion, because they understand well our needs and they provide us with efficient solutions, adapted to our organisation."

More information : www.jaimemascaro.com

Success Story : Salvador Sapena

fdi-logbox.com — 14/06/2010

Salvador Sapena, s.l. is a a well known Spanish shoes manufacturer.
The firm is marketing 4 brands of high-level shoes dedicated to women.
Adolfo Sapena, Salvador Sapena s.l. General Director is trusting FDI Logbox for the management of its accounts receivable in 12 countries in Europe.

Read more about Salvador Sapena in our Success Story section.

New client : MUNICH

fdi-logbox.com — 06/05/2010

MUNICH is a Spanish company specialised in shoes production, both upmarket sports footwear and streetwear models.
With an annual production of more than 850.000 pairs of shoes, 46% corresponds to sports shoes and 54% to the fashion line.
The company had a total turnover of 22.778.000 Euros in 2008. Of these figures, 47% corresponds to exports.
Rosa Berral, MUNICH ‘s Export Manager, declares: « We decided to outsource our customer credit management function to FDI Logbox in various countries where we export our shoes, such as France, Germany and Portugal. Our objective is to relieve our team of all administrative aspects involved with our sales and to focus on our core business; at the same time we want to maintain good relationships with our customers ».

For more information, read our Press Release

Conrad Achino

fdi-logbox.com — 28/04/2010

We are deeply sorry to announce that Conrad Achino passed away last Saturday. He was the president and founder of FDI. For him who loved flying, he now in other skies.
At the beginning Conrad Achino was the VP sales of Bourgey Montreuil International. Back in 1984, He has been convincing his senior management to offer a new service to simplify and secure international transactions et he created a new company: FDI France. As early as 1985, FDI has created new offices in Belgium, Germany and the UK. Other subsidiaries came later.
Still leaving in Chambery, this adopted Savoyard was a passionate mountaineer and of sports such as automotive, flying aircraft and was still paragliding at more than 70.
He retired in 2001 and left FDI presidency with deep regret, this group that he founded and grew with talent, ability to anticipate the future, and management sense to build a competent team, with a priority on customer service.
Strong believer in his projects, very reactive, always looking for efficiency, Conrad Achino gave to FDI a capacity to adapt itself to find new positive stream during 25 years.
The funeral will take place this Thursday April 29th, at 3H30PM at Saint Alban Leysse, near Chambéry.

Dominique Chatelin at IFM Paris

fdi-logbox.com — 30/03/2010

The "Paris intensive seminar" of the Executive MBA Global Fashion Management (GFM) takes place in April at The Institut Français de la Mode (IFM-Paris).
63 international students of the 2009-2010 GFM class coming from China, the USA, Canada, Argentina, Korea, Japan, India, Pakistan, Russia, Switzerland, Bosnia, Netherlands, Liban and studying at the Fashion Institute of Technology (FIT - New York), the Hong Kong Polytechnic University (HKPU) or the IFM, will come together in Paris for a high-level seminar coordinated by Véronique Schilling, who heads up the program. The participants will have the opportunity to explore and gain a better understanding of the economic stakes of the sector, the current events in fashion and luxury brand management and the specifics of France on the international fashion stage.

Dominique Chatelin will bring his contribution discussing about "Managing a fashion company worldwide: when sales development and credit management function become critical for business".

Dominique Chatelin's contribution will occur on April 12th.
More information about IFM : www.ifm-paris.com
For more information about Dominique Chatelin, click here

New client : Kaporal 5

fdi-logbox.com — 29/03/2010

The brand Kaporal 5 has known a quick and great development ! Its turnover has been multiplied by 20 in 4 years! Today Kaporal 5 supplies more than 2000 multi-brands stores worldwide. The company is now selling licences for swimsuits, sun glasses, watches, and...helmets!
Kaporal 5 wishes now to develop abroad, in various countries: among them Spain, where its turnover is already increasing.
MC LEM, the French company which owns Kaporal 5 brand, was looking for a partner in Spain to outsource their customer credit management. They wanted to change their way of distribution in this country, selling through an agent and not anymore with an importer. But they want their Spanish agent concentrating on selling and not losing time on administrative tasks, that's why they decided to work with FDI Logbox.

Kaporal 5 has a turnover of € 70 million, € 15 million is concerning exports.
MC LEM asked to FDI Logbox to support their expansion in Spain, because they had difficulties to collect money abroad and also to find a trustable partner for transport. That's why Laurent Emsellem, CEO of MC LEM, decided recently to outsource 2 functions concerning Kaporal 5 ‘s exports in Spain : transport and customer credit management.
MC LEM selected FDI Logbox among several services companies because of its network and its own subsidiary in Barcelona, but also for its way of working, because he was looking for a reliable partner operating with well established processes. Outsourcing is a new experimentation for MC LEM, so they preferred to work with a specialist of the fashion markets.

For more information, read our Press Release

More information about Kaporal 5 : www.kaporal-jeans.com

Agreement between FDI Logbox and FICE

fdi-logbox.com — 09/03/2010

FICE and FDI Logbox have signed an agreement of collaboration which will allow Spanish footwear companies to secure their sales thanks to FDI Logbox solutions.

FICE is the Federation of Spanish Footwear Industries. Set up in 1977, FICE is the business organisation that represents the overall interests of the Spanish footwear sector, both at national and autonomous region level and internationally. It comprises 11 associations based in major industrial areas.
FICE draws together more than 700 companies that together represent 90% of production and export in the sector across Spain.

Javier Garcia Lillo, Sales Director of FICE declares: "At the moment, the Spanish footwear companies do their best to sell their collections to retailers, but then, they will often need help to secure their receivables and collect their money, especially when they sell abroad. That's why we signed an agreement with FDI Logbox, expert in international customer credit management."

For more information, read our Press Release

Marion Corsant : Operations Director of FDI-ICF USA LLC

fdi-logbox.com — 01/03/2010

Marion Corsant is the Operations Director of FDI-ICF USA LLC.

She was previously the General Manager of International Credit Facility, Inc (ICF) in New York.
Prior to joining ICF in 2005, Marion held various responsibilities at FDI Logbox, including VP of Operations at FDI Logbox USA.

She holds a MBA in Finance and Marketing from the French Business School 'Ecole Superieure de Commerce de Clermont-Ferrand' (Groupe ESC Clermont) and a degree in International Trade from 'Idrac Business School' (Lyon, France).
Marion is French, she speaks fluently English, Italian and German.

New client : Catherine Malandrino

fdi-logbox.com — 04/02/2010

Catherine Malandrino - the most "New York" of French designers - just celebrated 10 years in the fabled fashion industry and continues to attract a loyal celebrity clientele outside of the dedicated following of customers that have always supported her.
Ida Rafalovich, COO of Catherine Malandrino, declares: "We‘ve decided to outsource to FDI Logbox all our customer credit management function in European countries where we sell through agents such as Austria, Switzerland, Hungary, Benelux, UK, France, Italy, Greece, Spain. Our objective is to leverage FDI Logbox expertise to better support our expansion strategy in Europe."
Bernard Aidan, CEO of Catherine Malandrino, adds: "We have selected the best partners because we want everyone to understand that we are serious about the European market. Working with the best is a commitment to success."

New : guarantees requests now available on Logbox Online

fdi-logbox.com — 11/01/2010

Since 1st January 2010, FDI Logbox clients have the possibility to send their guarantees requests online on all the European shops they work with. This option is available through Logbox Online, the secured website dedicated to FDI Logbox clients.

The goal is to make communication between FDI Logbox clients and FDI Logbox worldwide subsidiaries easier, and to reduce the reply time to guarantees requests.

This new Logbox Online application will allow to FDI Logbox clients to gain time for what concerns the sending of their guarantee requests.

Dominique Chatelin brings his contribution to the French 'Etats Généraux de l'Industrie'

fdi-logbox.com — 05/01/2010

From the 15 october 2009 until the end of February 2010, the French government body is organizing a business forum gathering business leaders, decision makers and many others from various sectors and backgrounds. The objective is to support the French economy beyond the current economic crisis and towards more sustainable and profitable markets for growth and employment. Dominique Chatelin , President & CEO of FDI Logbox has brought his contribution to this project.

To read Dominique's Chatelin contribution, click here
For more information about Dominique Chatelin, click here
For more information about the 'Etats Généraux de l'Industrie', click here

Merry Christmas and a happy New Year !

fdi-logbox.com — 22/12/2009

Discover fashion christmas trees on our Blog : www.fdi-logbox.com/blog

Joint venture between FDI Logbox USA Inc. and ICF-International Credit Facility

fdi-logbox.com — 17/12/2009

FDI Logbox announces the creation of a Joint Venture with ICF (International Credit Facility).
ICF is a company specialized in credit management outsourcing, operating exclusively in the USA and offering similar services to those offered by FDI Logbox.

The Joint Venture is named FDI-ICF USA.
Marion Corsant is the Operations Director of FDI-ICF USA.

For more information, read our last press release.

Here are our new detailled contact in New York:
1350 Broadway Suite 2400
New York, NY 10018
USA
Tel:+1 (212) 736-0850
Fax:+1 (212) 736-0870
usa@fdi-icfusa.com

FDI Logbox introduces a set of collaborative applications to extend its online tool, Logbox Online

fdi-logbox.com — 08/12/2009

FDI Logbox introduces a set of collaborative applications to extend its online tool, Logbox Online. These new applications will enable a better collaboration between our clients and the FDI Logbox teams located in Europe and North America.
Logbox Online is a secured site, used every day by FDI Logbox clients to manage their customers’ accounts and to monitor their business and financial relationships with their wholesale dealers. Every day, thousands of transactions are operated on Logbox Online.

For more information, read our last press release.

FDI Logbox sponsor of The XI Textile Industry Forum in Portugal

fdi-logbox.com — 26/11/2009

The XI TEXTILE INDUSTRY FORUM took place at Citeve (Vila Nova de Familicao) on 25th November 2009. It gathered all the experts from the textile and clothing industry in Portugal.
This event takes place once a year and has as main objective the debate of the biggest issues that fear but at the same time mobilize the entire sector.
This year, the main subject was 'Entrepreneurship : Opportunities after Crisis'. Several conferences have been organized to debate about the Portugal and Textile sector facing the global crisis. About 250 visitors were expected.

This event is organised by ATP - the Textile and Clothing Association of Portugal - with many sponsors. Among them, FDI Logbox, to offer its credit customer management solutions to the Portugal companies who want to secure their international sales.

Soraya Otero & Ana Perez,
FDI Logbox Sales Team in Spain & Portugal

More information about FDI Logbox Portugal

More information about the fashion market in Portugal

RIBOX : New approach for the Italian Market

fdi-logbox.com — 03/11/2009

With the current crisis, the risk of unpaid invoices has been growing, in particular in Italy concerning the payments made by Riba. This means of payment is very used in Italy, it represents 70% of the total of business payments in this country.
The Riba is a means of payment which allows to a seller to ask to his bank to recover a receivable to an Italian debtor and to collect the money at a fixed due date.
At the moment, in Italy, almost 35% of Riba are unpaid at the due date.
To answer to the Italian fashion companies needs, FDI Logbox is offering a new service in Italy : RIBOX.
RIBOX is dedicated to Italian firms from the fashion market who want to obtain financing solutions from their banks based on their Riba portfolio, and limit their risk of outstanding payments. With RIBOX, they will be able to finance their receivables and to benefit from FDI Logbox professional services to manage their customers accounts. RIBOX is a complementary solution to our LOGBOX service. RIBOX covers the management of unpaid Riba at the due date and has been implemented in order to minimise the unpaid risks and the losses on the concerned invoices.

In practice FDI Logbox is offering to its Italian clients :
- A global Del credere policy for all clients (facultative)
- The management of all receivables paid by other means of payment (transfers, payment plans...) which represent on average 30% of the total recievables
- The recovery of all receivables paid by Riba and which are unpaid at the due date : for that, FDI Logbox Italy has implemented a specific process to optimise the recovery of risky receivables.

In this way, our clients can maintain their lines of credit with their banks, optimise the management of their problematic customers, thanks to FDI Logbox, and improve their cash flow.

More information about FDI Logbox solution (in Italian language): www.fdi-logbox.it

Financing in Spain and Portugal

fdi-logbox.com — 26/10/2009

FDI Logbox has recently implemented a partnership with 2 banks to deliver to its Spanish and Portuguese clients a financing service which is a complement of its Logbox . Milenium bcp is our Partner in Portugal, Banco Sabadell is our Partner in Spain.
These 2 companies are 2 professional and leader banks in their countries.
The objective of these partnerships is to allow Fashion companies not only to secure their receivables but also to obtain a financing service to support their sales development on their national territories.
Some Spanish and Portuguese manufacturers and distributors are already interested by this service.

>> More information about our partners :

Banco Sabadell : www.bancsabadell.com

Millenium bcp : www.millenniumbcp.pt

>> More information about FDI Logbox solutions (in Spanish) : www.fdi-logbox.es

Swinger International Spa is developping its collaboration with FDI Logbox

fdi-logbox.com — 12/10/2009

Since more than 10 years, Swinger International Spa has been trusting FDI Logbox local teams for its customer credit management in several European countries.
Satisfied by FDI Logbox collection performances, Swinger International Spa has decided recently to develop its collaboration with FDI Logbox on Spain.
This is regarding its women brand of ready-to-wear Byblos.

For more information about Swinger International, read its Success Story.

New Client : Cristina Gavioli

fdi-logbox.com — 29/09/2009

The Italian company Cristina Gavioli has decided to outsource its customer credit management function to FDI Logbox to secure its receivables in Italy but also for its exports in Germany, Austria, France, Spain, and Portugal.
Through the Logbox service, Cristina Gavioli works with FDI Logbox local teams to obtain guarantees on their clients and to accelerate the collections of their invoices.

More information : www.cristinagavioli.it

New client : Add

fdi-logbox.com — 09/09/2009

The Italian company Comei & Co Srl has decided to outsource its customer credit management function to FDI Logbox to secure its receivables in Germany, Austria, Spain, France, Belgium and Switzerland. This is regarding its famous brand, Add, which is very successfull in all Europe.

More information : www.adddown.it

Read Comei&Co Success Story

FDI Logbox on the French trade exhibitions

fdi-logbox.com — 07/09/2009

From 3rd to 7th September 2009, FDI Logbox international team went to Paris to meet their clients who were exhibitors on the fashion trade exhibitions, and in particular on the Who's Next. It is an opportunity to see the collections, to talk about the future, and the project of each client.
Among FDI Logbox clients who were exhibiting on Who's Next, we have met french brands of course, such as Corleone, Europann, Hartford, Irene Van Ryb, Louise Della, Madame à Paris, but also brands from other nationalities such as Chilli Pepper, Hybris, Philipp Plein, Shulong...All wish to go on doing business at the international for this new season.

FDI Logbox at The Brandery

fdi-logbox.com — 26/06/2009

You are a brand owner or a licensee and you are looking for an agent or an importer?
You are an agent or an importer and you are looking for brands to represent?

Join FDI Logbox Team during 1 hour to get in touch with each other and participate to our Fashion Networking Speed Meeting!

It will take place at 'The Laundry', in the trade show 'The Brandery', on July 8th at 11H00.

Call now FDI Logbox Spain to get your invitation : +34 93 268 75 00
Or send an email to : spain@fdi-logbox.com
You can also dowload the invitation (PDF file)

More information about The Brandery

More information about our service Fashion Networking

FDI Logbox website available in 5 languages

fdi-logbox.com — 25/06/2009

You are a manufacturer, an agent, an importer, a shop, and you want to have information about FDI Logbox in your language?

Connect to one of the following websites:

For French : www.fdi-logbox.fr
For Italian : www.fdi-logbox.it
For Spanish : www.fdi-logbox.es
For German : www.fdi-logbox.de

On each one of our website you will obtain detailed information about our customised solutions to the fashion industry market.

For more information about FDI Logbox, and especially our News, our clients references, our section dedicated to Fashion - Advices to export, Fashion networking between manufacturers and agents, Partners...- we invite you to consult our website in English or French.

Closed GmbH is developping its collaboration with FDI Logbox

fdi-logbox.com — 07/05/2009

Closed GmbH is trusting to FDI Logbox for the management of their receivable since 1999.
The brand Closed was founded in Italy during the late seventies, then in the eighties, three guys met and became friends : Gordon Giers, Hands Redlefsen and Til Nadler : they are now business partners, creators and the owners of Closed.
From its roots as a classic jeans label established in the eighties, Closed has become a high-end brand creating a distinguished 'total look'.
The brand is present in many countries worldwide through 1,500 sales points.
FDI Logbox has been in charge of collecting their invoices in more and more countries over the years.
They are very satisfied of the services provided by our local teams, allowing them to save time and money, and concentrating on their core business.
Today Closed is outsourcing to FDI Logbox their customers account management in France, Belgium, UK, Spain, Italy, and more recently to Greece, a country where FDI Logbox has extended its presence last year.

More information on Closed : www.closed.com

Credit insurances & fashion

fdi-logbox.com — 23/04/2009

As the credit insurance leaders have been pulling out of the fashion market in a massive way in December, fashion companies are left with difficult options:
• Reduce their revenue to only accept guaranteed orders, which could mean downsize by 50%, clearly not an acceptable perspective.
• Ship unsecure retailers in blind, and risk significant unpaid bills, that could amount to severe losses, also not an acceptable option.

In this situation, Information and Account Management are much more crucial. To avoid the 2 evils mentioned above, at FDI Logbox we are reinforcing our ability to analyse and manage the relationship with the retailers, so that, even without credit insurance, our customers can take the most secure approach to maximizing their revenue, without taking unqualified risks.

This is a difficult approach; however, we have to take into account that the world has changed, and that we have to do with the world as it is, and not the world that we would dream of. We understand how tough is the current situation for many companies and we are fighting every day to make it a safer business world for our customers.

Dominique Chatelin at IFM Paris on April 6th

fdi-logbox.com — 24/03/2009

IFM – Institut Français de la Mode is the center for training, research and expertise in the fashion-design and creative industries.

Dominique Chatelin, CEO & President of FDI Logbox, has been invited to give a course to the students of the Global Fashion Management executive program, during their Seminar in Paris.
The subject of this course will be : Managing in a troubled economy : When sales development & credit management function become critical.

This course will take place on April 6th at IFM Paris.
More information about IFM : www.ifm-paris.com
For more information about Dominique Chatelin, click here

FDI Logbox is launching Collectbox

fdi-logbox.com — 03/03/2009

FDI Logbox adds a new solution to its offer : Collectbox, a quick, efficient and flexible solution to recover the international overdue invoices.

Collectbox is a solution dedicated to the fashion industry. It is available in 25 countries in Europe and North America.

In this period of crisis, many companies needs to recover cash and stop cash leakage in the account receivables.Collectbox will allow them to reduce their losses, to improve their cash flow and their profit.

Read more about this new solution.

FDI Logbox adapts its organization to be more customer centric

fdi-logbox.com — 27/02/2009

Two senior members of FDI Logbox executive management have been nominated to lead our main service lines:

- Nicole Strebler is assuming the Logbox service line responsibility. Nicole will continue leading the Northern Europe Region as well as Logbox Team in France. Nicole Strebler joined FDI Logbox in Chambéry in 1986 and is Managing Director of FDI Benelux since 1988. In 2007, she was appointed Managing Director of FDI Logbox Northern Europe -which includes Benelux, United Kingdom, Ireland and Scandinavia- and she is responsible for two subsidiaries located in Brussels and London.

- Bertrand Mahon is taking over the management of the Logbox Plus service line of business. He will also continue leading the Iberian Region through FDI Logbox's subsidiaries located in Barcelona and Lisbon. Bertrand first joined FDI Logbox in 2004 as Marketing Director. Then he was appointed Vice President for Operations for the Group, and Managing Director of FDI France.

Read more

FDI Logbox at Modtissimo on February 19th

fdi-logbox.com — 06/02/2009

The 33rd edition of Modtissimo will take place at Porto on February 18th & 19th.This event is the most important professional exhibition in fashion for Portugal.

Among the 300 international exhibitors, will be manufacturers of textile, accessories and clothing. Some services companies specialised in fashion will be also present : among them, FDI Logbox.

There will be conferences during the exhibition, one of them will refer to credit insurance and customer credit management, and will be held by Soraya Otero - FDI Logbox Sales Manager in Spain & Portugal, and Celestina Domingues - General Manager of FDI Portugal.
This conference will be organized in collaboration with CENIT - Centro de Inteligência Têxtil ( ATP - Textile and Clothing Association of Portugal & ANIVEC - National Association of Clothing Manufacturers) and ASM-Associaçao Selectiva Moda. It will take place on February 19th from 14h30 to 16h30.

Download the program of this conference.

More information about Modtissimo : www.modtissimo.com

More information about ATP : www.atp.pt

More information about ANIVEC : www.anivec.com

FDI Logbox International Sales Team on Pitti and Bread & Butter

fdi-logbox.com — 22/01/2009

FDI Logbox Sales Team was present on Pitti and Bread & Butter to meet its main customers who were exhibitors on these famous fairs.
Among our clients were some famous brands from various nationalities such as North Sails, Henri Lloyd, Hartford, Alea, Coral Blue, Il Bisonte, Teodori, Tombolini, Trussardi, Brunello Cucinelli, Messori, Crespi, Herno, Yellowstone Vintage, Franklin&Marshall at PITTI, and Mustang, Lollipops, Phard, Lee Cooper, Dimenzione Danza, Mavi, Bogosse, Faith Connexion, Hunter, Philipp Plein, at Bread&Butter.

These exhibitions are great opportunities to meet our clients, their agents, and to go on doing business all together...

Best Wishes for 2009

fdi-logbox.com — 01/01/2009

FDI Logbox launches 'Logbox Online 2.0'

fdi-logbox.com — 20/12/2008

FDI Logbox announces the availability of Logbox Online 2.0.

Logbox Online is very popular with all FDI Logbox customers and is an essential part of the Logbox service.

Logbox Online is the secured console that enables customers to monitor their credit management function, make business and planning decisions based on all information provided by FDI teams across multiple countries. All information regarding the customer ledger and the customer accounts are monitored in real time.

With this new version Logbox Online 2.0, the new extensions will enable FDI Logbox customers to:

Have a summary of all disputes and claims to be resolved by the Customer Service department, enabling better reactivity, better customer service, and accelerating problem resolution and invoice payment.
Access a one page aging balance, enabling to have a detailed view of all overdue invoices, enabling adequate prioritization of actions.
Make decisions for customer shipments through a new "Shipping Orders" application, providing in one view all necessary information to block or release a customer shipment.
Personalize the Logbox Online with customer preferences: Each customer has different organization, culture and habits. With Logbox Online 2.0, the customer can customize the applications to his needs.

Logbox Online 2.0 has been made available to FDI Logbox customers as off December 15th, 2008.

Dominique Chatelin,President & CEO of FDI Logbox declares :" We have no more important goals than our customers success. In this challenging economic period, it is essential that we provide reliable and real time information to our customers, so that they can be more competitive in their markets. This new version of Logbox Online provides unparallel service to our customers. With thousands of daily connections to Logbox Online, this application is the leading Credit Management Console for the fashion industry. Our customers are connected daily to Logbox Online to monitor their business".

Through this new Logbox Online version, FDI Logbox wants to offer to its customers richer, more complete and more accessible information than what they can have with your own systems.

Dominique Chatelin and his team are convinced by the new benefits provided by this new tool: "Time-saving, increased efficiency, performance and ease of use, these are the new benefits provided by this tool in our efforts to live up, as always, to our customers' expectations. "

FDI Logbox in Greece and Eastern Europe

fdi-logbox.com — 15/12/2008

In 2008, FDI Logbox has extended its presence to new geographical zones for covering areas where its customers wish to develop their sales: Greece and Eastern Europe (Poland, the Czech Republic, Slovakia, Hungary and Slovenia).

Feel free to contact us for any questions about these markets